Ashley Park Debt Solutions

Ashley Park: Privacy Policy

The Data Protection Act requires companies and individuals who process and retain information about their customers to tell the customer how the information will be used and to what purposes it will be put. The Act does not restrict itself only to information kept on a computer; it is relevant to any ordered filing system. This policy describes how we will process personal data relating to customers. We will not use your personal data in any other way without first informing you.

Collection of data

We will collect information, which you provide to us when you enquire about or apply for financial management. This may include certain sensitive personal data.

Calls to our offices may be recorded, and are used for training and monitoring purposes. They may also be used in the unlikely event of a complaint.

Use of data

We will use your personal data to:

  • Process the application you have made.
  • To offer other products which we feel will be suitable for you.
  • Exercise or defend our legal rights and/ or to comply with any legal requirements.

We may disclose your personal information to:

  • The FISA or other regulatory bodies to ensure that we are processing information correctly and complying with regulatory requirements.
  • Other legal authorities if required by law.

We may keep your information for several years. You can ask for the information not to be used to offer you other products. We have a duty to keep the personal information, which we hold, about you up to date and accurate and secure from misuse or accidental loss or damage.

If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law enforcement agencies may access and use this information.

Access to your data

You are able to see what information we hold about you. You can ask us for a copy at anytime. We will also tell you where the information was obtained. You will need to write and we may charge a small fee (£10 maximum). We will reply within 40 days from receipt of your fee.

Information is also available at www.dataprotection.gov.uk

Should you wish to obtain a copy of the personal data we hold on you, please write to:

The Compliance Officer
Ashley Park
Units 8 - 11 Ashley Business Court
Rawmarsh Road
Rotherham
South Yorkshire
S60 1RU

Please enclose your payment of £10 for our administration costs. As soon as we are satisfied as to your identity we will send you, within 40 days, a copy of all the data we hold concerning you. Please contact us at the same address if you have any reason to believe the data we hold on you is inaccurate.

Cookies

Like many websites, when you visit this website we may issue a 'cookie' or unique code that allows us to identify your computer. We use the cookie to note the different areas of this website recently accessed through your computer in order that we may monitor which pages of the site are of most interest to you. We will use the information collected in this way to tell you about services or products, which might be of interest to you when you make further visits to this website.

Security

Ashley Park shall implement technical and organisational measures to protect personal data against accidental or unlawful destruction, or accidental loss or alteration, unauthorised disclosure or access (in particular where the process involves transmission of personal data over a network) and against all other unlawful forms of processing.

Outsourcing to a Data Processor

Where personal data has been outsourced to a third party, such outsourcing shall be undertaken in line with a written agreement between Ashley Park and the third party in question

Changes to this Data Protection Policy

We may edit or amend this Data Protection Policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent notice on the home page of our website.

Contacting Us

If you have any questions about our Data Protection Policy, please contact us at:

Ashley Park
Units 8 - 11 Ashley Business Court
Rawmarsh Road
Rotherham
S60 1RU

Call Us

Contact our dedicated team on
0800 043 3535

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